Order progress
1. Whether the order is successful. After the order is established, the system will send you an "order confirmation" email to confirm the order details, including order details and receiving information.

How to cancel an order
Before the goods are shipped, you can "Cancel Order" in Contact Us.
2. Why the shipping cost is not refunded. The shipping cost of the order is the cost that the store has already borne when the product is shipped. If you apply for a return, the product will be refunded for the sales amount.

3. Why is the refund amount incorrect? The return/refund information and payment can be confirmed in the member area> order inquiry.

4. The refund account number I entered seems to be incorrect. Where can I modify it to ensure the security of the member’s transaction data? After the return application is sent, the data will be encrypted and sent immediately. If you need to confirm or modify it, please email the customer service mailbox to the recipient’s mobile phone number and passbook For the cover, the relevant personnel will reply as soon as possible after assistance, thank you.